We collect and process personal data only where we have a legal basis to do so, including:
Your explicit consent
Contractual necessity
Legal obligation
Legitimate interests
We may collect the following types of information:
Name, email, phone number
Government-issued ID (for KYC)
IP address and device information
Game play and transaction history
Location data (if permitted)
We use your personal data to:
Provide and maintain services
Verify your identity (KYC)
Ensure compliance with legal obligations
Improve user experience
Prevent fraud and maintain platform integrity
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data ("Right to be forgotten")
Restrict or object to data processing
Request data portability
Withdraw consent at any time
We retain your personal data only as long as necessary for the purposes it was collected or to comply with legal obligations. Afterward, your data is securely deleted.
We use secure servers, encryption, firewalls, and limited access to protect your data from unauthorized access, loss, or misuse.
We do not sell or rent your personal data. We may share data with trusted third parties for essential services (e.g., payment processing, KYC verification), under strict data protection agreements.
We use cookies to enhance user experience, monitor usage, and optimize performance. You can manage your cookie preferences in your browser settings.
If data is transferred outside the EU, we ensure adequate protection through standard contractual clauses or other legal mechanisms.
If you have any questions or requests regarding your data:
Email: support@jackjam.click
Data Protection Officer: privacy@jackjam.click
